Privacy Policy

KHA Privacy Policy

This Privacy Policy (hereinafter "Policy" or "Privacy Policy") explains how the Kenya Haemophilia Association (KHA) collects, uses, discloses, and stores any information related to your personal data when you visit our website (or "Websites") or engage with our mobile applications ("Applications" or "Platforms"). It also outlines how you can access, update, or take control of your personal information.

  • Personal Information We Collect

    • KHA may collect and process the following types of personal information:

      a. Information You Provide to Us
      • Identity and contact data: Your name, email address, phone number, and other contact information when you register for our services, subscribe to our newsletters, or contact us.
      • Health data: Health-related information voluntarily provided, particularly regarding haemophilia treatment and management, for participation in KHA programs and services.
      b. Information Automatically Collected
      • Technical data: Such as your IP address, browser type, operating system, and browsing behavior when interacting with our Websites or Applications.
      • Cookies: Small data files placed on your device to enhance your experience on our Websites or Applications. You can modify your browser settings to reject cookies if preferred.
  • How We Use Your Information

    • We use your personal data to:

      • Provide, improve, and personalize our Websites and Applications.
      • Communicate with you about KHA programs, services, events, or initiatives.
      • Provide educational materials and updates related to haemophilia care.
      • Process donations or payments.
      • Conduct anonymized research related to haemophilia treatment.
      • Fulfill any other purposes disclosed to you at the time your information is collected.
  • Data Sharing and Transfers
      • We do not sell or rent your personal information. However, we may share your data:
        • With service providers: We may share personal information with trusted third parties who assist us in operating our Websites or Applications or conducting our operations, subject to strict confidentiality obligations.
        • Legal requirements: We may disclose your information to comply with legal obligations, court orders, or governmental regulations.
      KHA ensures that your personal data will not be transferred outside Kenya unless necessary, and appropriate safeguards are in place in compliance with applicable privacy laws.
  • Your Data Protection Rights
      • You have the following rights regarding your personal information:
        • Access and correction: You can request a copy of your personal data and ask us to correct any inaccurate or incomplete data.
        • Erasure: You can request the deletion of your personal data, subject to legal or contractual obligations.
        • Object or restrict processing: You can request that we limit the processing of your data in certain circumstances.
        • Data portability: You may ask for your personal data to be transferred to another organization in a structured, commonly used format.
      To exercise any of these rights, please contact us at info@haemophilia-kenya.org
  • Data Security
      • We use industry-standard security measures to protect your personal information. However, we cannot guarantee complete security of data transmitted over the internet. We advise you to take appropriate measures to protect your data, such as using strong passwords and securing your devices.
  • Data Retention
      • KHA retains your personal information for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Once your information is no longer needed, we will securely delete or anonymize it.
  • Use of Cookies and Similar Technologies
      • Our Websites and Applications may use cookies or other tracking technologies to enhance user experience and collect information about how our services are used. You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of our Websites or Applications.
  • Third-Party Links
      • Our Websites and Applications may contain links to external websites or services operated by third parties. KHA is not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of third-party sites before providing any personal information.
  • Children’s Privacy
      • Our services are not directed to individuals under 18 years of age. If we become aware that we have collected personal data from a child without parental consent, we will delete that information as soon as possible..
  • Updates to This Privacy Policy
      • KHA may update this Privacy Policy from time to time to reflect changes in legal obligations or our data practices. Any updates will be posted on our Websites and Applications, and significant changes will be communicated to you.
  • Contact Us
      • If you have any questions or concerns about this Privacy Policy or the handling of your personal data, please contact us:
      Email: info@haemophilia-kenya.org
      Phone: +254 113 199 885 / +254 111 659 442